Problem with starting bot

[cocbotjake]

Hello, 
I did everything that is said in the tutorials and either I used the tools to eliminate everything from clashfarmer and memu and still can't make it work.
I'm getting the message "starting bot" and nothing more happens. It's just stuck there.
Thanks for your help.
PD: I purchased a license so it's not the free one.

To help assist you, please post a screenshot of BOTH ClashFarmer and CoC. Which version of MEmu are you using?

Clashfarmer version 1.8.20
MEmu version 2.9.6.1
I did once again the deleting things, same results.

im having the same issue

Odd, I didn't realize MEmu 2.9.6.1 had tabs. What you need to do is follow directions explicitly. Backup your current MEmu instance (if you want to retain data). Delete all MEmu instances in MultiMEmu. THEN create a new 4.4 instance (or import your backup). THEN rename that instance to "MEmu" without the quotes. If that still doesn't work, you will need to create a debug.flag file in the ClashFarmer folder and fun it for a bit. Then send us the debug log.

can you explain what an instance is and how i can fix it